Kaltura Media Retention

Kaltura Media Retention

Kaltura is a media platform used to upload, manage, and share video content—including Zoom recordings—within UNM systems like Canvas and MediaSpace.

Below are details regarding the University of New Mexico's media retention policies in Kaltura.

Users who need to retain media that may be impacted by these policies are encouraged to extend its retention by watching the content, downloading their Kaltura media to a local device, or uploading it to OneDrive.

Retention Policy

To reduce the amount of unwatched, out-of-date content in Kaltura, older content that has not recorded a recent view will be removed if the owner fails to act after a notification period.

RETAINED

Content created or viewed within the last 2 years + 1 semester.

REMOVED

Content created more than 2 years + 1 semester ago and not viewed since that period.

The policy above will be enacted starting in Spring 2026 and enforced at the beginning of each Spring and Fall semester.

Example: The first content removal will occur on April 26, 2026 (90 days after January 26, 2026 notification). Any media created before August 21, 2023 and not viewed since August 21, 2023 is considered inactive and will be removed unless action is taken.

How Extend Retention of Media in Kaltura

My Media in Canvas

Any playback of Kaltura content in your Canvas courses or by you in your My Media repository keeps the content from being marked for removal.

  1. Log in to canvas.unm.edu.
  2. In the Global Navigation, click Account > My Media.

My Media marked in Canvas

  1. Your My Media repository will load.

My Media launched view

  1. Adjust Sort By to Creation Date Ascending to find older content that may be impacted.
  2. Click a thumbnail.
  3. Click Play and review your content for 10 seconds.

My Media in MediaSpace

Any playback of Kaltura content embedded on external pages or by you in your My Media repository keeps the content from being marked for removal.

  1. Go to https://mediaspace.unm.edu/my-media.
  2. Your Media repository will load.

My Media launched view

  1. Adjust Sort By to Creation Date to find older content that may be impacted.
  2. Click a thumbnail.
  3. Click Play and review your content for 10 seconds.

Long Term Storage of Media

Users who need to retain their media for long-term storage can download it from Kaltura.

Below are options for long term storage of media:

  • Local Computer Storage – download media to your computer
  • OneDrive – upload media to your OneDrive

Learn more about How to Download Kaltura Media below.

Users wanting to store media in a cloud service can use OneDrive. View Upload photos and files to OneDrive to learn more.

How to Download Media from Kaltura

My Media in Canvas

To download one of your videos:

  1. Log in to canvas.unm.edu.
  2. In the Global Navigation, click Account > My Media.
  3. Your My Media repository will load.
  4. Click the Edit (pencil) icon next to the video you wish to download.
  5. Click Play on the video player.
  6. In the upper right-hand corner of the video player, click the download button.

Kaltura download icon

  1. (Optional) Click Select quality to expand all available resolution options.

Kaltura select quality options

  1. Select one of the available options to start the download.

Note: The download option includes closed captioning files, most commonly in the .SRT format, indicated by the "cc" icon.

My Media in MediaSpace

To download one of your videos:

  1. Go to https://mediaspace.unm.edu/my-media.
  2. Your My Media repository will load.
  3. Click the Edit (pencil) icon next to the video you wish to download.
  4. Click Play on the video player.
  5. In the upper right-hand corner of the video player, click the download button.

    6. Kaltura download icon

    1. (Optional) Click Select quality to expand all available resolution options.

    Kaltura select quality options

    1. Select one of the available options to start the download.

    Note: The download option includes closed captioning files, most commonly in the .SRT format, indicated by the "cc" icon.

Frequently Asked Questions

What is Kaltura?

Kaltura is a media platform used to upload, manage, and share video content—including Zoom recordings—within UNM systems like Canvas and MediaSpace.

Why retention now?
  1. To reduce quantity of content non-complaint with WCAG 2.1 by April 2026.
  2. UNM is storing large amounts of old, unused content.
  3. To align with peer institution best practices.
  4. Delay increases storage burdens and technical debt.
  5. To serve UNM’s mission by focusing resources on content that is still being used for teaching and learning.
When does the retention policy begin?

The policy begins in Spring 2026 and will be enforced at the start of each Spring and Fall semester.

How do I retain my media?

To retain media, you can watch it to extend its retention, download it to your device, or upload it to OneDrive.

What if I use content in a Canvas course that I do not own?

If you have questions about ownership, please reach out to mediasupport@unm.edu.

Will I be notified before my content is removed?

Yes. Media owners with impacted content will receive an email notification.

If I have Zoom recordings in Kaltura I shared through UNM MediaSpace, how do I retain them?
  • View Kaltura hosted Zoom recordings within the last 2 years + 1 semester to avoid deletion.
  • You may download your Zoom recordings from Kaltura for personal safekeeping.
    • I'm going to leave or sabbatical — what should I do?

    If you have older content that may be affected while you are unable to take action to preserve the content, please reach out to mediasupport@unm.edu.

    Contact Support

    If you need help accessing My Media in Canvas, please contact Canvas Support.

    For all other Kaltura issues or questions, contact Media Support.